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Policies

Thank you for choosing BackyardPlayPlaces.com BackyardPlayPlaces.com is dedicated to selling only from manufacturers of high quality products and equipment for your backyard. All products sold are new and carry a full manufacturers warranty unless otherwise stated. We only offer the best equipment, from the most reliable manufacturers on the market with the highest attention to product quality and their warranty.

Terms and Conditions of Sale Prices

All prices and specifications are subject to change without notice. BackyardPlayPlaces.com shall not be held liable for graphic, clerical, typographical, and printing errors. While great care is given to our site and publications, errors do sometimes arise. In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BackyardPlayPlaces.com shall issue a credit to your credit card account in the amount of the incorrect price.

Image Disclaimer

We have made a concerted effort to provide images that accurately represent the actual color, style, size & shape of each product. However, due to all the possible variants (light source, monitor quality, etc.). We can not guarantee that these images accurately represent the actual colors of the product. Products returned due to color variances will still be considered a return of a non-defective item.

Returns / Cancellations

Cancellations of an order must be made prior to the order shipping out.  If wanting to cancel after an order has shipped then you must go through the return process.  Any return must have proper authorization in advance. All returns subject to a restocking charge. Customers are responsible for all freight costs.  On all LTL freight shipments, customers are responsible for freight for both directions.  If a customer decides to refuse to accept a shipment they will be refunded when the product returns to us minus the shipping costs incurred by us to ship to the customer as well as have the product shipped back to us.   All returns must be made withing 45 days of purchase date. Custom Orders All sales are final and are non-returnable and non-refundable.

Shipping

Most orders are shipping via UPS or a trucking line. All Shipping of larger items that are delivered by truck, are to curbside only. The receiver is responsible for unloading all merchandise from the truck and should arrange to have help, if needed, for when the freight arrives. Items that declare Free Shipping are for continental US only. Inspect all items when received for damage or shortage. BackyardPlayPlaces.com is not responsible for these occurrences. If any damage or shortage is detected, it must be reported to the carrier at time of delivery. Any damage and shortage is the responsiblity of the carrier. All damage and shortage must be reported within 48 hours of receipt or there will be no claim of shipping damage or shortage.

Warranty

BackyardPlayPlaces.com does not offer any warranty on any product. All warranties are provided by the manufacturer. BackyardPlayPlaces.com is not liable for any injury, loss, or damage arising from the use or inability to use an item sold by us. Our only obligation is to replace an item that is delivered defective and this obligation is limited.

Information

The reader must obtain professional and personalized instruction before engaging in any of the activities discussed herein. The information presented within this website has been compiled from numerous sources in good faith and presented for the reader's entertainment. Information found in this website is not intended as guidance or recommendation for modifying any of your personal behaviors or activities. The author of this web site accepts no liability for actions taken by any individual directly or indirectly based upon information presented within or linked from this web site. It is the reader's unique personal responsibility to seek and obtain in-person guidance prior to engaging in high-risk behavior such as operating, building or riding a zip line or any other activity described within this website.

Warning

Zip lines are inherently dangerous and riding zip lines carries with it a significant risk of personal injury or death. The owner of this website does not recommend that anyone participate in any activity described or referenced within this website unless they first obtain qualified professional, personal instruction, AND are knowledgeable about the risks involved, AND are willing to personally assume all responsibility associated with those risks.

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